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Active Listening and Inquiry for Managers

June 4 @ 12:00 pm - 1:30 pm

Dealing with co-workers, especially if you are in a supervisory role, can be challenging.  Communication is key when managing a workplace and active listening and inquiry are important communication tools in every manager’s toolbox.  Aaron Chavis will provide managers and leaders with an introduction into the power and effectiveness of listening and asking high powered questions as a tool to improve supervisory skills, build trust and rapport, and improve employee/manager relations.  Course objectives include:

  • Dispel Myths of Active Listening and Active Inquiry
  • Develop basic listening and inquiry techniques to improve work relationships with employees
  • Create Follow-up Protocol to hold Self and Employees Accountable
  • Provide timely evaluations and improvement tracking to demonstrate growth and effectiveness

Aaron W. Chavis is a Strategic Adviser to nonprofit executives and other social entrepreneurs in the Tri State region.  He assists in the development of people, organizations, and communities by providing strategic solutions to build high performing teams and operations. He has over 18 years’ experience in the nonprofit industry; is an adjunct professor of Sociology; and, is the owner of Empathic Institute.


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June 4
12:00 pm - 1:30 pm
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New Jersey State Library, Meeting Room, Fifth Floor
185 W State Street
Trenton, NJ 08625 United States
(609) 278-2640


Andrew Dauphinee, Instruction and Outreach Librarian
Aaron Chavis, Strategic Advisor